I accidentally booked a flight with a return date one month in advance because for some...

GetHuman-loreesco's customer service issue with Kiwi.com from February 2019

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Before contacting them, items GetHuman-loreesco may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-loreesco's own words
I accidentally booked a flight with a return date one month in advance because for some bizarre, predatory reason, your website defaults to one month in advance. I tried to cancel with no success, even calling the airline directly. They refused to work with me because I had booked through a travel agency. So, I decided to **** it up and pay to change the flight itinerary and the website changed my date from FEBRUARY ** to MARCH **. I need to cancel this return flight.
GetHuman-loreesco did not yet indicate what Kiwi.com should do to make this right.
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Kiwi.com

Customer service issue
Reported by GetHuman-loreesco
Feb 7th, 2019 - 3 mons ago
I have an issue with Kiwi.com too
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Seen by 2 customers so far
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Timeline
GetHuman-loreesco started working on this issue
Feb 7th 10:42pm