I booked a ticket from Marrakesh to Edinburg with connection in London. I still haven*t...

GetHuman-penttil's customer service issue with Kiwi.com from February 2019

2 views
 | 
8903 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman-penttil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-penttil's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-penttil will want to follow the link below to head to their help center. We will check on GetHuman-penttil later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-penttil may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-penttil's own words
I booked a ticket from Marrakesh to Edinburg with connection in London. I still haven*t received my flight tickets and confirmation, even thou all the other booking sites provided almost instantly. Also, I cannot see my booking with my booking number and why are you asking my passport details now? I have read some worrying examples how you don*t provide the necessary information so I*ll need you to give me what I ordered or give due my refund ASAP.
GetHuman-penttil did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-penttil fixed the problem
We are waiting for GetHuman-penttil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-penttil fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman-penttil
Feb 7th, 2019 - 4 mons ago
I have an issue with Kiwi.com too
Not resolved
Seen by 2 customers so far
Similar issue to 8903 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-penttil started working on this issue
Feb 7th 1:43pm