Hi, I was flying on Wow air from Reykjavik to Brussels and I was told I had to pay the...

GetHuman1975530's customer service issue with Kiwi.com from January 2019

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1975530's own words
Hi, I was flying on Wow air from Reykjavik to Brussels and I was told I had to pay the price of $**.** (**,*** Icelandic Krona). However, my bag was within the required restrictions of ** x ** x ** cm, as evidenced by it being fine to fly with Wow air from Detroit to Reykjavik, and with Ryanair from Brussels to Barcelona with this bag. I would like to request a full or at least partial refund. If we can communicate by email this would be best.
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Kiwi.com

Customer service issue
Reported by GetHuman1975530
Jan 16th, 2019 - 9 mons ago
I have an issue with Kiwi.com too
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Timeline
GetHuman1975530 started working on this issue
Jan 16th 1:25pm