Hello, **I hope this email finds you well.**I've booked my flight ticket from Athens to...

GetHuman-danaisku's customer service issue with Kiwi.com from January 2019

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Before contacting them, items GetHuman-danaisku may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-danaisku's own words
Hello, **I hope this email finds you well.**I've booked my flight ticket from Athens to London Luton airport for Tuesday *th of January **** from kiwi website and I bought a lugage of **kg. However, it was not visible that i bought the lugage on my boarding pass and the wizz air asked me to pay €** extra.**I can email you the receipt of my ticket, the boarding pass and the receipt of my lugage charge.**As I had already bought the lugage from your website, I would expect to return to me the €** that I paid extra for my luggage. **Thank you for your time.**Kind regards*Dania Skouteri
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Kiwi.com

Customer service issue
Reported by GetHuman-danaisku
Jan 15th, 2019 - 9 mons ago
I have an issue with Kiwi.com too
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GetHuman-danaisku started working on this issue
Jan 15th 6:52pm