Hello, **I hope this email finds you well.**I've booked my flight ticket from Athens to...
GetHuman-danaisku's customer service issue with Kiwi.com from January 2019
Help with my Kiwi.com issue
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GetHuman-danaisku's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-danaisku will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-danaisku can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Kiwi.com has better answers for you: Kiwi.com Help Center
Before contacting them, items GetHuman-danaisku may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-danaisku's own words
Hello, **I hope this email finds you well.**I've booked my flight ticket from Athens to London Luton airport for Tuesday *th of January **** from kiwi website and I bought a lugage of **kg. However, it was not visible that i bought the lugage on my boarding pass and the wizz air asked me to pay €** extra.**I can email you the receipt of my ticket, the boarding pass and the receipt of my lugage charge.**As I had already bought the lugage from your website, I would expect to return to me the €** that I paid extra for my luggage. **Thank you for your time.**Kind regards*Dania Skouteri
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