Hello. Why it's so difficult to answer me someone...I have a small problem and nobody c...

GetHuman-buzy_lau's customer service issue with Kiwi.com from January 2019

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Help with my Kiwi.com issue
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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-buzy_lau will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-buzy_lau can let us know if they help or not.
Before contacting them, items GetHuman-buzy_lau may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-buzy_lau's own words
Hello. Why it's so difficult to answer me someone...I have a small problem and nobody can help me. I sent so many messages and e-mail. I think you are the first company that they don't care about the customers. So I want to cancelled my tickets because just to reverse my surname with the name you charge me ***euro that it's absurd.Just I need an answer. Thank you
Because nobody answer to my e-mail please or message.
GetHuman-buzy_lau did not yet indicate what Kiwi.com should do to make this right.
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Kiwi.com

Customer service issue
Reported by GetHuman-buzy_lau
Jan 14th, 2019 - 9 mons ago
I have an issue with Kiwi.com too
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Timeline
GetHuman-buzy_lau started working on this issue
Jan 14th 6:28pm
GetHuman-buzy_lau shared this issue with others over email
Jan 14th 6:34pm