I booked a flight through Kiwi but my payment information was not working. I called El...

GetHuman1960271's customer service issue with Kiwi.com from January 2019

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I booked a flight through Kiwi but my payment information was not working. I called El Al airline directly and they were not able to book the ticket for me as Kiwi held my booking under my name but I never purchased. In order for El Al to complete, I must have Kiwi release the receipt for the booking but I have no booking number for it. My name is Christofer Medina and my email is *****@***.com. I must purchase the flight within the next two hours as my flight leaves in * hours. Thank you. URGENT
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Kiwi.com

Customer service issue
Reported by GetHuman1960271
Jan 14th, 2019 - a mon ago
I have an issue with Kiwi.com too
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Seen by 3 customers so far
Similar issue to 7902 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman1960271 started working on this issue
Jan 14th 10:18am
GetHuman1960271 confirmed the issue is fixed. Hooray!
Jan 14th 3:21pm