I accidentally booked a flight to the wrong destination. I had earlier booked a flight...

GetHuman-philspe's customer service issue with Kiwi.com from January 2019

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Before contacting them, items GetHuman-philspe may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-philspe's own words
I accidentally booked a flight to the wrong destination. I had earlier booked a flight to Seville for a short break later this month. I wish to visit the algarve in October to celebrate my **th. Birthday. Unfortunately instead of searching for a flight to Faro, I still had the destination Seville in the search engine. I realised * days later that I had booked a flight to Seville, AGAIN!! I now find I cannot change this flight. Can you help please?
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Kiwi.com

Customer service issue
Reported by GetHuman-philspe
Jan 8th, 2019 - a mon ago
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Timeline
GetHuman-philspe started working on this issue
Jan 8th 1:13pm