Today (*******) I booked two one-way tickets from JFK-IST-BUD for ****.*.*-*.*. and I r...

GetHuman-gtsui's customer service issue with Kiwi.com from December 2018

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Before contacting them, items GetHuman-gtsui may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-gtsui's own words
Today (*******) I booked two one-way tickets from JFK-IST-BUD for ****.*.*-*.*. and I received your booking confirmation emails showing one-way booking correctly! **But, I logged on Turkish Airline website and found my booking showed "additional return trip" booking for ****.*.* **:** BUD - **:** IST - **:** JFK.*I called Turkish Airline and confirmed from them that the booking was made for round trip. **Please correct this situation asap: *Reservation PNR: UK*AC**Booking *: *********e-ticket *:***-*********** ***-**********
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Kiwi.com

Customer service issue
Reported by GetHuman-gtsui
Dec 7th, 2018 - 5 mons ago
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Timeline
GetHuman-gtsui started working on this issue
Dec 7th, 2018 10:49pm