I booked a flight, here are the flight details:*Booking number: *********Thu Dec ** - M...

GetHuman1693728's customer service issue with Kiwi.com from December 2018

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GetHuman1693728's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1693728 will want to follow the link below to head to their help center. We will check on GetHuman1693728 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1693728 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1693728's own words
I booked a flight, here are the flight details:*Booking number: *********Thu Dec ** - Mon Jan **Memmingen - Sofia and back**The flight was paid for. Here's the confirmation SMS*DSK Bank. Na **.**.** **:**:** sa plateni ***.** USD s karta ************* chrez POS s adres: KIWI.COM, BRNO, CZ.**The the next the payment was cancelled by KIWI.com**DSK Bank. **.**.** **:**:** otmenena operaciya po karta ************* za ***.** USD na POS s adres: KIWI.COM, BRNO, CZ.**We called the bank, they said KIWI.com cancelled the payment, it is not an issue with the bank.**Please, let me know what is the problem. This is very important for me as I need to fly home.**Best regards,*Antoniya
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Kiwi.com

Customer service issue
Reported by GetHuman1693728
Dec 5th, 2018 - a mon ago
I have an issue with Kiwi.com too
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Seen by 1 customer so far
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Timeline
GetHuman1693728 started working on this issue
Dec 5th, 2018 9:38am