hi, My name is Mohamed Imthadulla, i made a booking, booking reference number Booking...

GetHuman1693626's customer service issue with Kiwi.com from December 2018

3 views
 | 
6073 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman1693626's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1693626's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1693626 will want to follow the link below to head to their help center. We will check on GetHuman1693626 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1693626 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1693626's own words
hi, My name is Mohamed Imthadulla, i made a booking, booking reference number Booking number: ********, The Indigo flight from Singapore bound to MAA (Chennai) IndiGo Airlines Flight **-Confirmation *CBF*RF, i reschedule it to *** Dec **** and then i cancelled it. The Airlines will refund the Amount deducting the cancellation charges.**I made a payment to Kiwi.com, now the airlines is refunding the amount, will it go to your account? The airlines cannot able to disclose the card details. So i am afraid it will go to your account. In this case how Kiwi.com will help me to refund the amount that has been received from the airline? please advise.**Thank you.
GetHuman1693626 did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman1693626 fixed the problem
We are waiting for GetHuman1693626 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kiwi.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1693626 fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman1693626
Dec 5th, 2018 - 2 mons ago
I have an issue with Kiwi.com too
Not resolved
Seen by 3 customers so far
Similar issue to 6073 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1693626 started working on this issue
Dec 5th, 2018 8:44am