Hi, *My name is Ben William Rhodes, I have just booked a flight from Caticlan (Boracay...
GetHuman-benrhode's customer service issue with Kiwi.com from December 2018
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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-benrhode's own words
Hi, *My name is Ben William Rhodes, I have just booked a flight from Caticlan (Boracay) to Peuto Princessa (Palawan) *This flight flys tomorrow December *th *However, I have accidentally booked this flight twice. The reason behind this is because when it came up with the card verification it wouldn’t let me get past this stage so I ‘X’ off the page and went back onto it and rebooked it. Meanwhile I have received * emails saying my booking is been “processed” **However my friend has also booked this same flight but didn’t have to go through the same issues with the card verification and I just feel that the card verification stage is very off putting and confusing to someone who is booking with Kiwi.com*If you could help me on this it would be appreciated*Kind Regards *Ben Rhodes
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