Supervisor John:*Re: Order *********The wrong drug was shipped on my order for combiven...

GetHuman-jmallett's customer service issue with Kiwi.com from December 2018

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The issue in GetHuman-jmallett's own words
Supervisor John:*Re: Order *********The wrong drug was shipped on my order for combivent-salbutamol ***mcg and ippratropium **mcg. I received your email saying your India source could not supply combivent at this time so you were refunding my purchase funds. Why can you not supply *Duolin manufactured by Rex Medical Ltd. in Auckland which I have been supplied by my previous on line pharmacy? I would prefer that be done rather than a refund, even if there were a reasonable pricing upcharge-my previous internet pharmacy was supplying Duolin for $**.** U.S. Please advise ASAP AS I AM OUT OF THIS MEDICATION AND NEED IT SOONEST.*Thanks,*Jim Mallett
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Kiwi.com

Customer service issue
Reported by GetHuman-jmallett
Dec 3rd, 2018 - 2 mons ago
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Timeline
GetHuman-jmallett started working on this issue
Dec 3rd, 2018 2:55pm
GetHuman-jmallett shared this issue with others over email
Dec 3rd, 2018 2:56pm