Trying to purchase an airline ticket for a Vietnamese friend. Vietjet airline is sold o...

GetHuman-egrgreen's customer service issue with Kiwi.com from November 2018

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GetHuman-egrgreen's next move: try the Kiwi.com help center again.
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Before contacting them, items GetHuman-egrgreen may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-egrgreen's own words
Trying to purchase an airline ticket for a Vietnamese friend. Vietjet airline is sold out for flights from Taipei to Hanoi for Dec ** or ** and for returning Jan * or *. Your site seems to have tickets, so I wanted to be sure that there is space before I spend my friend's money. I will not be able to help her if she gets stuck somehow, once she is out of the US. May I call you to book or to speak with someone before I book it myself online
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Kiwi.com

Customer service issue
Reported by GetHuman-egrgreen
Nov 29th, 2018 - 9 mons ago
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Timeline
GetHuman-egrgreen started working on this issue
Nov 29th, 2018 4:02pm