Ho comprato un volo da Bangkok a Cairns con scalo a Bali. Stamattina in aeroporto non m...

GetHuman1524222's customer service issue with Kiwi.com from November 2018

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The issue in GetHuman1524222's own words
Ho comprato un volo da Bangkok a Cairns con scalo a Bali. Stamattina in aeroporto non mi hanno fatto*Imbarcare sul volo perch* il mio passaporto ha meno di * mesi di validit* (scade il * maggio ****). Cos* ho perso i voli e un sacco di soldi. Vorrei sapere se * possibile avere un rimborso per il mio volo o se * possibile avere un altro volo appena mi rilasciano il passaporto nuovo senza dover pagare ulteriormente. Anche in aeroporto mi hanno detto che la colpa * di Kiwy perch* quando ho prenotato ho inserito i dati del mio passaporto tra cui la data di scadenza. Inoltre kiwy ha fatto per me il check in online e mi ha inviato le carte di imbarco senza avvisarmi che con il mio passaporto non potevo volare. Questo mi ha creato molti problemi e la perdita di un sacco di soldi. Spero capiate il problema e che possiate aiutarmi.

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Customer service issue
Reported by GetHuman1524222
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4895 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth


GetHuman1524222 started working on this issue
Nov 8th, 2018 4:56pm

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