I recently booked a flight to South Africa with kiwi.com -the flight was with Emirates...

GetHuman1471254's customer service issue with Kiwi.com from November 2018

6 views
 | 
4656 similar
 | 
0 following
Help with my Kiwi.com issue
First: share to improve GetHuman1471254's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1471254's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1471254 will want to follow the link below to head to their help center. We will check on GetHuman1471254 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1471254 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1471254's own words
I recently booked a flight to South Africa with kiwi.com -the flight was with Emirates and I was made to pay *pound for * checked in baggage of **kgs -I have since spoken with Emirates and they are shocked as they informed me I should not have paid for check in Luggage. I travel alot and I have always used Emirates and have never been charged for my checked in luggage allowance. Emirates will be investigating this.
GetHuman1471254 did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman1471254 fixed the problem
We are waiting for GetHuman1471254 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Kiwi.com's attention and get better help faster. Tap below to get started.
Having Kiwi.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Kiwi.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1471254 fixes it.
This email address isn't valid

Kiwi.com

Customer service issue
Reported by GetHuman1471254
Nov 2nd, 2018 - a mon ago
I have an issue with Kiwi.com too
Not resolved
Seen by 6 customers so far
Similar issue to 4656 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1471254 started working on this issue
Nov 2nd 3:49pm