Dear sir* madam**I have just tried to purchase a ticket through Kiwi (via skyscanner...

GetHuman1387984's customer service issue with from October 2018

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Before contacting them, items GetHuman1387984 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1387984's own words
Dear sir* madam**I have just tried to purchase a ticket through Kiwi (via skyscanner). The tickets itenary was: fly tomorrow **d of october at **:** from Da Nang Vietnam to Phu Quoc with a layover in Ho Chi Minh. Arrival time would be **:**. Than have a return flight on the **th of october at *:** from Phu Quoc to Ho Chi Minh City with Vietnam Airlines. These tickets were in total *** euro. So I have payed for the tickets throught Trustly. The amount for the tickets (*** euro) has been deducted of my bank account but I didn’t recieve any ticket or confirmation of the booking. *After I payed throught trustly I was redirected to the site before the payment where I had to fill in the details for doing the booking.**Please let me know if I got the tickets and in the case that I cannot get the tickets I’d like the *** euro returned on my bank account.**Hope to hear from you soon**BW*Mariella

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Customer service issue
Reported by GetHuman1387984
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 4119 others
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GetHuman1387984 started working on this issue
Oct 22nd, 2018 12:59am