I bought a ticket for my friend I had the email put as hers and now it wants me ro conf...

GetHuman-dthines's customer service issue with Kiwi.com from October 2018

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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dthines will want to follow the link below to head to their help center. We will check on GetHuman-dthines later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dthines may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-dthines's own words
I bought a ticket for my friend I had the email put as hers and now it wants me ro confirm my I'd but I can't get the message and I dont know the booking information or anything because the email is on hers *****@***.com i need you to contact me *****@***.com my card is a chase liquid card so there is no name on it but I still have an I'd for the cardholder if you need it please get back to me as soon as possible
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Kiwi.com

Customer service issue
Reported by GetHuman-dthines
Oct 17th, 2018 - a mon ago
I have an issue with Kiwi.com too
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Timeline
GetHuman-dthines started working on this issue
Oct 17th 8:55pm