Our flight on Aug. *th from Basel to Nice got cancelled. We filed report to you the day...

GetHuman-easy_spa's customer service issue with Kiwi.com from September 2018

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-easy_spa's own words
Our flight on Aug. *th from Basel to Nice got cancelled. We filed report to you the day after and since then never heard anything back from you. I would like to talk to somebody to explain to me what is going on. We never got any refund, we never took any other plain, we were never re-booked to another flight. Infect we were forced to take a bus, since there was no other plain to take! I need to talk to somebody and to discuss our options. Thanks.
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Customer service issue
Reported by GetHuman-easy_spa
Sep 24th, 2018 - 4 mons ago
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GetHuman-easy_spa started working on this issue
Sep 24th, 2018 7:35pm