Never has been fixed

GetHuman-irishspr's customer service issue with Kiwi.com from September 2018

10 views | 3041 similar | 0 following
Help with my Kiwi.com issue
GetHuman-irishspr's next move: find and follow the right step-by-step guide.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-irishspr will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-irishspr can let us know if they help or not.
The issue in GetHuman-irishspr's own words
Tried to get conformation booking number u name it I tried *.nothing!! ... Flight to Shannon Ireland from Venice the **th..no confirmation nothing but u were paid by my credit card. *I have no booking number nothing what s up?
It's horribley upsetting u can't communicate with them your out of the country can't contact anyone..charged for a flight u can't take because Kiwi doesn't send email..card was charged they had no problem do this **Now i paid for another flight as I only had one day left to get one from another company
A FULL REFUND !!!!
I paid my flights I did my best to resolve this issue could never get a hold of Kiwi after tons of attempts...I will never book through kiwi ever ever again and I advise other to beware..seems this is not an uncommon problem
Tried everything impossible to contact kiwi
How GetHuman-irishspr fixed the problem

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Kiwi.com

Booking
Customer service issue
Reported by GetHuman-irishspr
Sep 17th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 3041 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-irishspr started working on this issue
Sep 17th, 2018 9:42pm
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 7:45am
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 7:46am
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 8:11am
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 8:21am
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 8:22am
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 8:26am
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 8:34am
GetHuman-irishspr indicated the issue is not fixed yet.
Sep 19th, 2018 8:35am

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