Monday **’th of September I booked a Norwegian flight for Trondheim the next morning...

GetHuman1153627's customer service issue with from September 2018

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Before contacting them, items GetHuman1153627 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman1153627's own words
Monday **’th of September I booked a Norwegian flight for Trondheim the next morning.**When I arrived at the airport Gardermoen I could not check inn and I ran to the Norwegian information to check what had happened.**The woman there told me that the date for my flight was ** of September. *I did not have time to discuss more, so I asked her for a new ticket. And I paid a very high price for the ticket. **When I later checked my book inn mail from you I found nothing in my mailbox.***So my questions now are: **. What happened? Why was my date changed? **. Did she both charge me for a new full price ticket and at the same time candle the old one? **Here is the sms I got from you **’th of September, that refers the book inn mail that is gone:***“Your booking ******* is now confirmed. Check your email or Manage My Booking for further details.”**Thank you for helping me.******Birgit Lambjerg

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Customer service issue
Reported by GetHuman1153627
Sep 17th, 2018 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 3014 others
0 customers following this


GetHuman1153627 started working on this issue
Sep 17th, 2018 9:20am

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