I booked a flight from Lisbon to LAX via Madrid for Oct. **, ****. I was given a reserv...

GetHuman-daledome's customer service issue with Kiwi.com from September 2018

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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-daledome will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-daledome can let us know if they help or not.
Before contacting them, items GetHuman-daledome may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-daledome's own words
get the ticket numbers ... I booked a flight from Lisbon to LAX via Madrid for Oct. **, ****. I was given a reservation number of ******** but I have not received any type of E-Ticket. Why not? I want to be contacted regarding this.*My name is Dale Domenghini, I purchased the ticket for my nephew, Henrique de Rocha Damiao Dias of Portugal on Sept. *, ****. I gave his E-mail for you to contact him directly but his English is limited. His E-mail: *****@***.com. My E-mail is DaleD*****@***.com You should be able to see I purchased the ticket and I gave his contact information.*Please verify when the ticket will be available to Henrique, and how he will receive it.*Thank you,*Dale D*****@***.com*tel. *** *** ****
if I need to cancel the ticket, I will. I just want to know where the ticket it.

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Kiwi.com

locate the ticket
Customer service issue
Reported by GetHuman-daledome
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2921 others
0 customers following this

Timeline

GetHuman-daledome started working on this issue
Sep 14th, 2018 7:21am