ref.: Reserve number ******** INVOICE **** *E*F**C*D****CF* **I have booked four differ...

GetHuman-mmlangen's customer service issue with Kiwi.com from September 2018

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ref.: Reserve number ******** INVOICE **** *E*F**C*D****CF* **I have booked four different flights for me, Miguel Mauricio Langenbach and my wife Marilza Nanci Gon*alves, as follows:*Rome - Vienna *, Sept. flight VY*****Vienna - Rome**, Sept. flight EW*****Rome - Palermo **, Sept. flight AZ*****Palermo - Rome **, Sept. flight AZ******Unfortunately I suffered a retinal detachment and had to undergo an emergency surgery. Thus, was obliged to cancell my whole trip. I have the respective medical attest to evidence this.**I would like to cancell the tickets, or otherwise keep the credit for the issue of new tickets as soon as I have new travelling dates, probably next european spring.**As I am not succeeding to manage this through the site, please help me.**yours Miguel Mauricio
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Kiwi.com

Customer service issue
Reported by GetHuman-mmlangen
Sep 4th, 2018 - 6 mons ago
I have an issue with Kiwi.com too
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-mmlangen started working on this issue
Sep 4th, 2018 2:35pm
GetHuman-mmlangen indicated the issue is not fixed yet.
Sep 4th, 2018 8:21pm
GetHuman-mmlangen confirmed the issue is fixed. Hooray!
Sep 5th, 2018 4:38pm