Hi, a couple hours ago book the flight on kiwi and received my confirmation email and a...

GetHuman-bwberkma's customer service issue with Kiwi.com from August 2018

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The issue in GetHuman-bwberkma's own words
Hi, a couple hours ago book the flight on kiwi and received my confirmation email and all looked okay. About an hour later I received another email that states someone from support had corrected the birthdate problem that I've requested. The problem is I haven't contacted anyone about it a birth date and now I'm concerned that there could be incorrect information for my flight. The email stated my booking number issued by kiwi which is *******. So I'm confused as to what is going on. I will also mention that I received a phone call from England about the same time the email came in but did not answer it. Not sure if this was kiwi or not. Sincerely Berkley Williams and once again my booking number is *******.

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Kiwi.com

Customer service issue
Reported by GetHuman-bwberkma
Aug 24th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 2262 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman-bwberkma started working on this issue
Aug 24th, 2018 7:29am
GetHuman-bwberkma confirmed the issue is fixed. Hooray!
Aug 24th, 2018 9:40pm