Kiwi booking number: ********Name: Elvira von Wieding Lidin*Travelling from Preveza, Le...

GetHuman-elvira_v's customer service issue with Kiwi.com from August 2018

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The issue in GetHuman-elvira_v's own words
Kiwi booking number: ********Name: Elvira von Wieding Lidin*Travelling from Preveza, Lefkada on tuesday august **th at **:** to Copenhagen, Denmark with connecting flight D***** in Rome FCO to Copenhagen.*Because of delay on the first flight from Greece we misssed our connecting flight in Rome. I was Travelling with a group on a different booking under the name Emilie E. Thomsen. We called multiple times to make you aware of the delay through your phone service in Preveza airport but your phoneservice did not let us through and when it did the person hung up on us. This left us with no plan as we landed in Rome and our connecting flight had left without us.*Because of urgent family buisness that I needed to be home for, I booked a new ticket for my self from Rome.*I want to request a refund for the ticket I had to buy as is in your garentee and written in Art.* of your garentee.*I have proof of the delay and all the boardingpasses and reciepts for the flight.
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Kiwi.com

Customer service issue
Reported by GetHuman-elvira_v
Aug 22nd, 2018 - a mon ago
I have an issue with Kiwi.com too
Fixed
Seen by 4 customers so far
Similar issue to 2177 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-elvira_v started working on this issue
Aug 22nd 7:08am
GetHuman-elvira_v indicated the issue is not fixed yet.
Aug 22nd 8:24am
GetHuman-elvira_v indicated the issue is not fixed yet.
Aug 23rd 8:55am