Incorrect date for flight was booked

GetHuman1021966's customer service issue with Kiwi.com from August 2018

Help with my Kiwi.com issue
The issue in GetHuman1021966's own words
book a flight on ** December, ****, and the website confirmed me for a ** September flight? ... I tried to book a flight on Dec **, **** on the website. I was confirmed and charged on a flight on ** September, ****. I'd like to cancel that flight at no charge, or have it moved to ** December at no charge. Booking * **** ***. This is a return flight for a previously booked flight on ** Dec - Booking * *******.
Cancel the Booking * ******* and allow me to book the correct date at no charge.
I have a previous flight booked with them and will purchase tickets for the correct date.
requested cancellation, but did not work
I have an issue with Kiwi.com too
How GetHuman1021966 fixed the problem
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Kiwi.com

Flights
Customer service issue
Reported by GetHuman1021966
Aug 22nd, 2018 - 3 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 4 customers so far
Similar issue to 2173 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman1021966 started working on this issue
Aug 22nd 6:20am
GetHuman1021966 indicated the issue is not fixed yet.
Aug 24th 7:56am
GetHuman1021966 indicated the issue is not fixed yet.
Aug 24th 7:58am