After booking my flight, I got an email from kiwi saying I will have to pay for the bag...

GetHuman1020444's customer service issue with Kiwi.com from August 2018

Help with my Kiwi.com issue
The issue in GetHuman1020444's own words
After booking my flight, I got an email from kiwi saying I will have to pay for the baggage fee from New Delhi to Bangalore, although I can get a refund for it. However, that’s not going to work for me. I need my bag to be transported all the way from LAX to BLR. I don’t want to have to retrieve it on a layover. Can you please help me change this? ** My booking number is: *******
GetHuman1020444 did not yet indicate what Kiwi.com should do to make this right.
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Kiwi.com

Customer service issue
Reported by GetHuman1020444
Aug 21st, 2018 - a mon ago
I have an issue with Kiwi.com too
Fixed
Seen by 8 customers so far
Similar issue to 2165 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman1020444 started working on this issue
Aug 21st 8:40pm
GetHuman1020444 shared this issue with others over email
Aug 21st 8:41pm
GetHuman1020444 indicated the issue is not fixed yet.
Aug 21st 10:59pm
GetHuman1020444 indicated the issue is not fixed yet.
Aug 22nd 10:29pm
GetHuman1020444 indicated the issue is not fixed yet.
Aug 22nd 10:29pm
GetHuman1020444 indicated the issue is not fixed yet.
Aug 23rd 12:04am