hello sir**i had booked a ticket for me raad kasim mohamed and my family on the **th of...

GetHuman-raadbato's customer service issue with Kiwi.com from August 2018

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The issue in GetHuman-raadbato's own words
hello sir**i had booked a ticket for me raad kasim mohamed and my family on the **th of july **** from london stansted to dubai with two stops from stansted airport to nuremberg by ryan air so i had to print my boarding pass online which my name wasn't in the list so i called kiwi.com for mentioning my name wasn't in the system so the added my name and i asked for my boarding pass and they told me to do it online and print it and so i asked them for a boarding pass from nuremburg to krakow they said to me that you get the boarding pass in the airport so when i went to the airport i asked them for a boarding and they told me to get it from nuremburg airport so when i went there they said there isn't any ryan air office so you can do it online by phone so i tried making it by phone for many hours and it was wrong reference so when i went to the checking they didn't find my reference number so they asked me to go to the booking office so i can find it there so when i went to the booking office they told me that the reference number was changed so they asked me to pay *** euro to print my boarding pass so this wasn't my fault it was kiwi.coms fault because all my life i travel on ryan air and i know the system that you have to print your boarding pass before you travel and so you have to pay back my *** euros.**thankyou
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Kiwi.com

Customer service issue
Reported by GetHuman-raadbato
Aug 18th, 2018 - a yr ago
I have an issue with Kiwi.com too
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-raadbato started working on this issue
Aug 18th, 2018 10:35am
GetHuman-raadbato indicated the issue is not fixed yet.
Aug 18th, 2018 12:06pm