I made a change about my ID and you send me this e-mail...

GetHuman-steliost's customer service issue with Kiwi.com from August 2018

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The issue in GetHuman-steliost's own words
I made a change about my ID and you send me this e-mail.**---------------------------------------------* **Dear Mr. Tsompanellis,**Thank you for choosing Kiwi.com.**This is in connections with your booking *******. We would like to inform you about the passport details on your flight booking. Please send us the passport copy and make a request in Manage My Booking for us to be able to add your expiration date on our system. Be mindful that we have ** EUR handling for the passport correction plus the airlines fee. Once, we have received your passport copy we will coordinate with the airlines and we will send you the Payment Link in Manage My Booking. Payment Link is only available in ** hrs. For the passport correction should be done up to ** hrs before the departure.**We appreciate your understanding on this matter.***Should you need further support, please do not hesitate to contact us at any time. We are here for you *******Kind regards,**Angelica B.*Travel Consultant*Kiwi.com*----------------------------------------------------------*The number i changed is about my ID and not my passport.I have uploaded my ID copy.Do i have to do anything more?**My first flight is at ** of August *:** in the morning(Greece time) and im getting anxious about it**Is my change completed for all the tickets?
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Kiwi.com

Customer service issue
Reported by GetHuman-steliost
Aug 18th, 2018 - a yr ago
I have an issue with Kiwi.com too
Fixed
Seen by 11 customers so far
Similar issue to 2035 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-steliost started working on this issue
Aug 18th, 2018 9:22am
GetHuman-steliost indicated the issue is not fixed yet.
Aug 18th, 2018 10:30am
GetHuman-steliost indicated the issue is not fixed yet.
Aug 18th, 2018 10:35am
GetHuman-steliost indicated the issue is not fixed yet.
Aug 18th, 2018 10:35am
GetHuman-steliost indicated the issue is not fixed yet.
Aug 18th, 2018 10:36am
GetHuman-steliost indicated the issue is not fixed yet.
Aug 18th, 2018 10:39am
GetHuman-steliost indicated the issue is not fixed yet.
Aug 18th, 2018 10:46am