July **,**** two of us missed our flight from Dusseldorf to Reykjavik due to our first...
GetHuman-jodirog's customer service issue with Kiwi.com from August 2018
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The issue in GetHuman-jodirog's own words
July **,**** two of us missed our flight from Dusseldorf to Reykjavik due to our first * -delayed flight and baggage return* -lack of personnel at desk for our flight* -noone answering the ** *** **** *** number**We were forced to rebook on other airlines for the next day, and stay in a hotel for a night. **Booking * ******* Reservation number KARNDA**FLIGHT WAS* FROM LONDON TO DUSSELDORF *EW*****Missed flight was *DUSSELDORF TO REYKJAVIK*WW*****WE SPENT ****.** EUROS to rebook from Dusseldorf to our home city, Cleveland, OH* and about $**.**. I can produce credit card documentation if needed.**We would like refund for both of our tickets home and for our hotel stay in Dusseldorf as itemized above.*You KIWI guarantee covers delays and rescheduling which you were not available at designated phone to utilize.**Please respond ASAP*Thank you.**Jo Ellen Rogoff and Michael H Rogoff
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