NO E-MAIL BOOKING CONFIRMATION, NO CONTACT FROM KIWI.COM

GetHuman921640's customer service issue with Kiwi.com from July 2018

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Help with my Kiwi.com issue
GetHuman921640's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman921640 will want to follow the link below to head to their help center. We will check on GetHuman921640 later to make sure it's all set or try to help escalate.
The issue in GetHuman921640's own words
FLIGHT NUMBERGS:*Hinflug*NUE - SKP**:** Std.*Mo. *. Aug.*Ryanair**:** — *:***N*rnberg - Rom*Economy *:** Std.*Ryanair **** * Kleinraumjet * Boeing ***-*** (winglets)*Umsteigen in Rom (CIA)*Langer Aufenthalt**:** Std.*Mo. *. Aug.*Wizz Air***:** — **:***Rom - Skopie*Economy *:** Std.*Wizz Air **** * Kleinraumjet * Airbus A***-********R*ckflug*SKP - NUE**:** Std.*Mi. *. Aug.*Wizz Air***:** — **:***Skopie - N*rnberg*Economy *:** Std.*Wizz Air **** * Kleinraumjet * Airbus A***-*********I DO NOT HAVE ANY TICKET NUMBERS DUE TO YOUR UNPROFESSIONALISM**EMAIL:******@***.com**MY PHONE NUMBERG:****************HOME ADDRESS:*Neutorgraben ******** N*rnberg**DATE OF BIRTH:*** March *******Your SMS from ** July:*Your Kiwi.com booking ******* is now confirmed. Check your emails or click "manage my bookings".*At "manage my bookings" nothing can be found, once entered the before mentioned number******Dear Sir or Madam,**would you please try to at least pretend that you are professional?**This is the third message I am sending you via this unprofessional medium of contacting.*I saw that the money transaction has taken place and apart from one SMS on ** July (your booking ******* has now been confirmed) I have not received any email ory any other contact from your side.**Would you please send me an email with the booking confirmation.**This is rediculous, I will definitely avoid any Kiwi.com connected flight bookings in future.***Andreas Papaleontiou******Dear Sir or Madam,**I have already contacted you on Tuesday, ** July regarding the flight that I had booked (Nuremberg-Skopje-Nuremberg) from * - * August ****.**After having booked the flight on Monday, ** July, I only received a sms on my cellphone, with the information that the booking number ******* has been confirmed and that I shall check my email account for further details.**I have not received any email confirmation from kiwi.com yet. Neither in the spam folder.**I urgently need this email in order to forward the details to colleagues and customers.**Please do your utmost to handle this situation!*You can also call me*****************Best regards*Andreas Papaleontiou
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Kiwi.com

Customer service issue
Reported by GetHuman921640
Jul 27th, 2018 - 10 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 18 customers so far
Similar issue to 1260 others
0 customers following this
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman921640 started working on this issue
Jul 27th, 2018 6:59am
GetHuman921640 indicated the issue is not fixed yet.
Jul 27th, 2018 8:00am
GetHuman921640 indicated the issue is not fixed yet.
Jul 28th, 2018 8:39am
GetHuman921640 indicated the issue is not fixed yet.
Jul 29th, 2018 1:54pm
GetHuman921640 indicated the issue is not fixed yet.
Jul 29th, 2018 1:54pm
GetHuman921640 indicated the issue is not fixed yet.
Jul 29th, 2018 1:57pm
GetHuman921640 indicated the issue is not fixed yet.
Jul 29th, 2018 1:58pm
GetHuman921640 indicated the issue is not fixed yet.
Jul 29th, 2018 2:08pm
GetHuman921640 indicated the issue is not fixed yet.
Jul 30th, 2018 5:46am
GetHuman921640 indicated the issue is not fixed yet.
Jul 30th, 2018 8:23am
GetHuman921640 indicated the issue is not fixed yet.
Jul 30th, 2018 8:25am
GetHuman921640 indicated the issue is not fixed yet.
Jul 30th, 2018 9:09pm
GetHuman921640 indicated the issue is not fixed yet.
Jul 31st, 2018 6:18am
GetHuman921640 indicated the issue is not fixed yet.
Jul 31st, 2018 6:54am
GetHuman921640 indicated the issue is not fixed yet.
Jul 31st, 2018 6:57am
GetHuman921640 indicated the issue is not fixed yet.
Jul 31st, 2018 7:05am
GetHuman921640 indicated the issue is not fixed yet.
Jul 31st, 2018 11:22am