Hej, my name is Caroline. I had a ticket from Frankfurt - Frankfurt International Airpo...

GetHuman-lingerrs's customer service issue with Kiwi.com from July 2018

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The issue in GetHuman-lingerrs's own words
Hej, my name is Caroline. I had a ticket from Frankfurt - Frankfurt International Airport to Lanzarote - Lanzarote ACE Wed ** Jul, ****. *When i should make my check-in in the airport i had to pay **,*** euro at the airport because Kiwi.com had forgot to send my informations about my check in. They told my in the airport that in definitely was not the first time passengers had that problem. So they gave my a copy of my payment and told me that i could get my money refunded by send Kiwi.com a copy of my receipt. But i cant contact them.*Hope you can help me. *Best regards Caroline
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Kiwi.com

Customer service issue
Reported by GetHuman-lingerrs
Jul 26th, 2018 - 10 mons ago
I have an issue with Kiwi.com too
Fixed
Seen by 6 customers so far
Similar issue to 1242 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-lingerrs started working on this issue
Jul 26th, 2018 6:38pm
GetHuman-lingerrs indicated the issue is not fixed yet.
Jul 26th, 2018 6:41pm
GetHuman-lingerrs indicated the issue is not fixed yet.
Jul 29th, 2018 7:19am
GetHuman-lingerrs indicated the issue is not fixed yet.
Jul 29th, 2018 7:25am
GetHuman-lingerrs indicated the issue is not fixed yet.
Jul 29th, 2018 7:25am
GetHuman-lingerrs indicated the issue is not fixed yet.
Jul 29th, 2018 7:27am