Kiwi checked that they fixed it but I don't see any evidence of this -- how did they fix it ** minutes ago?

GetHuman-jmcq's customer service issue with from July 2018

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GetHuman-jmcq's next move: try the help center again. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jmcq will want to follow the link below to head to their help center. We will check on GetHuman-jmcq later to make sure it's all set or try to help escalate.
The issue in GetHuman-jmcq's own words
Chat with a customer rep ... I don't see a link to live chat.
Issue is up in the air until can get a non-automatic from
have an absolute real-time chat with a customer rep
New* expect some sort of customer issue response other that the canned ones.
Tried calling number and got just computer responses.
I have an issue with too
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Customer service issue
Reported by GetHuman-jmcq
Jul 23rd, 2018 - 10 mons ago
I have an issue with too
Seen by 28 customers so far
Similar issue to 1124 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
GetHuman-jmcq started working on this issue
Jul 23rd, 2018 4:18pm
GetHuman-jmcq shared this issue with your circles on Google+
Jul 23rd, 2018 4:20pm
GetHuman-jmcq indicated the issue is not fixed yet.
Jul 23rd, 2018 4:38pm
GetHuman-jmcq indicated the issue is not fixed yet.
Jul 23rd, 2018 5:20pm