Good afternoon,**I have an issues with my booking. I have made a booking with you on th...

GetHuman866222's customer service issue with from July 2018

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Before contacting them, items GetHuman866222 may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman866222's own words
Good afternoon,**I have an issues with my booking. I have made a booking with you on the **th of June for two people from Bourgas to London.** I have made this booking by mistake. As soon I have noticed just after ** minutes I called to your team to cancel tickets. They requested cancellation and I've got a email I can only get £** refund.*I have been to citizen advice and also to bank to check if it is right. I have got information it should not be a problem of your side to make a refund as I notified you straight after I made a booking not after several weeks. **I hope I can get a full refund of the tickets if not some of citizen advisor will contact with you soon. If Thats available it even better to get as a credit so I can spend that money on your website. **BOOKING NUMBER *********Look forward to hearing from you.

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Customer service issue
Reported by GetHuman866222
Jul 10th, 2018 - 5 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 811 others
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GetHuman866222 started working on this issue
Jul 10th, 2018 1:15pm