My wife has received an email from you*to: *****@***.com*From: "Kiwi.com" ******@***.c...

GetHuman-perle's customer service issue with Kiwi.com from July 2018

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Help with my Kiwi.com issue
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Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-perle will need to dig through the advice provided by Kiwi.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-perle can let us know if they help or not.
The issue in GetHuman-perle's own words
My wife has received an email from you*to: *****@***.com*From: "Kiwi.com" ******@***.com**Date: Sun, ** Jul **** **:**:** ******Subject: Booking *******: Your refund application has been received*To: *****@***.com* Booking number:** **********Due to mistake the booking was canceled.*Please can you cancel the "cancel" and procced with the flight?
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Kiwi.com

Customer service issue
Reported by GetHuman-perle
Jul 8th, 2018 - a yr ago
I have an issue with Kiwi.com too
Fixed
Seen by 10 customers so far
Similar issue to 767 others
0 customers following this
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-perle started working on this issue
Jul 8th, 2018 3:55pm
GetHuman-perle indicated the issue is not fixed yet.
Jul 8th, 2018 5:00pm
GetHuman-perle confirmed the issue is fixed. Hooray!
Jul 9th, 2018 5:59pm