I was about to book my ticket and I am slightly confused about the cost for check in ba...
GetHuman-simie's customer service issue with Kiwi.com from June 2018
Help with my Kiwi.com issue
First: share to improve GetHuman-simie's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-simie's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-simie will want to follow the link below to head to their help center. We will check on GetHuman-simie later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-simie may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
The issue in GetHuman-simie's own words
I was about to book my ticket and I am slightly confused about the cost for check in baggage with the amount **kg. Is this the amount you are allowed to take on the plane? And why am I paying for checked baggage.
GetHuman-simie did not yet indicate what Kiwi.com should do to make this right.
I have an issue with Kiwi.com too
How GetHuman-simie fixed the problem
We are waiting for GetHuman-simie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.