I failed to purchase a checked bag for my daughter when I booked her reservation for Ju...

GetHuman-sobradle's customer service issue with Kiwi.com from June 2018

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Help with my Kiwi.com issue
Before contacting them, items GetHuman-sobradle may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
GetHuman-sobradle's next move: go to the Kiwi.com help center.
Kiwi.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sobradle will want to follow the link below to head to their help center. We will check on GetHuman-sobradle later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-sobradle's own words:
I failed to purchase a checked bag for my daughter when I booked her reservation for June ** from Oakland, CA to Florence, Italy with Norwegian Airlines and another carrier from the London stop to Florence. Can I pay for the extra luggage in advance still, so that she will have that covered when she gets to the airport on Sunday?
I trust that Kiwi.com will make this right and come up with a resolution that is fair.
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Kiwi.com

Customer service issue
Reported by GetHuman-sobradle
Jun 8th, 2018 - 2 mons ago
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GetHuman-sobradle started working on this issue
Jun 8th 2:13am