Haven't received my e ticket - not replying to my emails

GetHuman-micaella's customer service issue with Kiwi.com from June 2018

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The issue in GetHuman-micaella's own words
I was trying to find my booking and my e ticket ... hello. i have booked my flight for Edinburgh almost *,* month ago and although I have received my confirmation, i have not yet received my e-ticket. I tried to contact you multiple times with no luck. Your app says my credentials are wrong everytime i try to find my booking and it crashes in general. what should I do ? I need my e-ticket
I can't understand why no one is replying to my emails.
I would like for Kiwi to either send me my ticket as soon as possible or refund me the full amount so I can try and find elsewhere a ticket. If this does not get resolved soon I will have to report the site.
I am a new customer so I really had high hopes for Kiwi but unfortunately that's not the case
I tried e mailing a bunch of times. I can't call them because I am in Greece and it would cost a lot to call.
I have an issue with Kiwi.com too
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Kiwi.com

Manage my booking
Customer service issue
Reported by GetHuman-micaella
Jun 7th, 2018 - a yr ago
I have an issue with Kiwi.com too
Fixed
Seen by 7 customers so far
Similar issue to 320 others
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Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth
Timeline
GetHuman-micaella started working on this issue
Jun 7th, 2018 7:42pm
GetHuman-micaella indicated the issue is not fixed yet.
Jun 7th, 2018 7:43pm
GetHuman-micaella indicated the issue is not fixed yet.
Jun 8th, 2018 6:34am
GetHuman-micaella indicated the issue is not fixed yet.
Jun 8th, 2018 6:35am
GetHuman-micaella indicated the issue is not fixed yet.
Jun 8th, 2018 6:39am
GetHuman-micaella indicated the issue is not fixed yet.
Jun 8th, 2018 7:05am