We purchased a refrigerator of yours along with a stove and microwave to match together...

GetHuman5304713's customer service issue with KitchenAid from September 2020

Help with my KitchenAid issue
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The issue in GetHuman5304713's own words
We purchased a refrigerator of yours along with a stove and microwave to match together. Our refrigerator has been giving us trouble and we want it fixed. We contacted where we purchased the refrigerator and the stores extended protection plan. The store (Best Buy) has told us that they have no one who can fix the unit but we can get a instore credit to get another unit. The problem is the unit we have does not seem to be available nor does any other store in our city. Not sure why no one seems to be able to get your refrigerators but is is very disturbing to me. We have waited for ever to buy new appliances all to match and we choose Kitchen Aid as the ones to get. With what we are hearing the unit we have wont get fixed and there is no other units in the area to even buy or exchange our bad unit for. WHAT IS WHIRLPOOL CORP GOING TO GO TO HELP?? We spent a lot of money on matching units and now find out we can't get a working refrigerator is not good. Please help.

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KitchenAid

Customer service issue
Reported by GetHuman5304713
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 276 others
0 customers following this

Timeline

GetHuman5304713 started working on this issue
Sep 27th, 2020 3:01am

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