Model: KDFE***ESS**Serial Number: F*********Purchased: * Aptil ******My dishwasher l...

GetHuman-depiotro's customer service issue with KitchenAid from November 2018

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The issue in GetHuman-depiotro's own words
Model: KDFE***ESS**Serial Number: F*********Purchased: * Aptil ******My dishwasher lost a wheel from the bottom rack while in cycle. Unfortunately, when I returned home the wheel was melted on the heating coil and my home was filled with smoke. **I am wondering if the heating coil (which is now missing the coating where the wheel fell)and wheels on the rack can be replaced or if the unit will need to be replaced. **Upon further inspection, two additional wheels were loose and I now have them sitting on the kitchen counter.
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KitchenAid

Customer service issue
Reported by GetHuman-depiotro
Nov 28th, 2018 - 9 mons ago
I have an issue with KitchenAid too
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Seen by 2 customers so far
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GetHuman-depiotro started working on this issue
Nov 28th, 2018 8:08pm