I have an older (****) top mount frig*freezer which works very well (type C**TFA*** ser...

GetHuman-ted_swem's customer service issue with KitchenAid from November 2018

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The issue in GetHuman-ted_swem's own words
I have an older (****) top mount frig*freezer which works very well (type C**TFA*** serial * ER*******). It's awesome. But the ice maker has begun to malfunction. It still makes ice cubes and dumps them appropriately but also leaks or drains, creating an ice stream that leaks down onto the cubes and freezes into place, filling the tub with cubes that are fused together and can't be used. Can I fix this, and if so, how?
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Customer service issue
Reported by GetHuman-ted_swem
Nov 27th, 2018 - 9 mons ago
I have an issue with KitchenAid too
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GetHuman-ted_swem started working on this issue
Nov 27th, 2018 8:49pm