i want then to confirm if this is a real order or a scam. It was clearly indicated in my complaint

GetHuman1630146's customer service issue with KitchenAid from November 2018

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The issue in GetHuman1630146's own words
order no **** was ordered yesterday from my credit card . Got no email confirm. concerned about that, then credit card co. called said did you ok purchase from China company named AIP*GZYSMY TA CO*, ****. CH. The amount changed from $***.** to $***.**. i put card on hold till i contacted kitchaid. i supposedly bought * *quart tilt back mixers for $**.** each. Did sound too good to be true. Got no shipping confirmations either. Is this a scam put on your company website? the bottom of the website said official KitchenAiden not Just Kitchenaid
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KitchenAid

Customer service issue
Reported by GetHuman1630146
Nov 26th, 2018 - 10 mons ago
I have an issue with KitchenAid too
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Seen by 33 customers so far
Similar issue to 399 others
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Timeline
GetHuman1630146 started working on this issue
Nov 26th, 2018 7:07pm
GetHuman1630146 shared this issue with your circles on Google+
Nov 26th, 2018 7:10pm
GetHuman1630146 indicated the issue is not fixed yet.
Nov 26th, 2018 7:10pm