I received a nice Kitchen Aid knife set as an engagement gift about a year ago. * knife...

GetHuman1332651's customer service issue with KitchenAid from October 2018

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The issue in GetHuman1332651's own words
I received a nice Kitchen Aid knife set as an engagement gift about a year ago. * knife has completely broken & the handles on nearly every other knife (even the ones not used) are cracked just below the blade, above the first *****. I was just looking at new sets this week & saw that Kitchen Aid offers a lifetime warranty. Does that mean I can get a replacement for this set?? Or possibly a slightly different set?? We'd prefer our next set to have verigated-edged steak knives...?? Thank you for your attention to this!
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KitchenAid

Customer service issue
Reported by GetHuman1332651
Oct 12th, 2018 - 2 mons ago
I have an issue with KitchenAid too
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Seen by 2 customers so far
Similar issue to 292 others
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GetHuman1332651 started working on this issue
Oct 12th 3:32pm