I ordered directly from a rep on the phone cause I wanted to make sure I got the order...

GetHuman-teausant's customer service issue with Kingsizedirect.com from September 2018

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The issue in GetHuman-teausant's own words
I ordered directly from a rep on the phone cause I wanted to make sure I got the order correct. When I received it everything was wrong so I had to send it back (which I hate).*I called a few days later when I realized they charged me shipping. The customer Service rep was very understanding so he sent me to an agent and they said “so sorry, your ** days is up!”*Why would l order again to pay shipping on items that were so totally off. I got XL instead of *XLT!! Big difference!!
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Kingsizedirect.com

Customer service issue
Reported by GetHuman-teausant
Sep 19th, 2018 - 6 mons ago
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GetHuman-teausant started working on this issue
Sep 19th, 2018 10:18pm