Before contacting them, items GetHuman847504 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman847504's own words
I have Parkinson’s Disease and arthritis in my knees and I was tired after spending ** hours at Kings Island. I walk short distances with a cane. My favorite all time ride is the carousel. It was about *:** pm on Monday ****** and Logan was working. He assisted me and made every effort even getting a step stool to assist me, saying to treat it as a step, to get me onto a seat on the carousel. He even offered to take a picture of my daughter granddaughters (ages * and ** months) and myself. He was able to instruct me on the way down where to place my cane. I initially had thought I would not be able to get on. He was wonderful and needs to be recognized and commended for his customer service.
GetHuman847504 did not yet indicate what Kings Island should do to make this right.
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