I lost my car keys on the Banshee yesterday. I was told employees walk around and look...

GetHuman-jayzz's customer service issue with Kings Island from June 2018

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The issue in GetHuman-jayzz's own words
I lost my car keys on the Banshee yesterday. I was told employees walk around and look for lost items after the ride is closed. They did not do this! I have not heard any response from lost and found yet. I had to pay $***.** last night just to get home and I believe this could have been avoided if any employee actually looked for the keys or I was allowed access to look. I know it's my own fault for not securing my keys but I feel more could have been done to assist my family in figuring out a remedy. Instead, I was exposed to the utter truth that Kings Island does not care about their customers. The customers money however, is top priority over all else. I will be sure to pass that info along...
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Kings Island

Customer service issue
Reported by GetHuman-jayzz
Jun 7th, 2018 - a yr ago
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Seen by 9 customers so far
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Timeline
GetHuman-jayzz started working on this issue
Jun 7th, 2018 7:13pm
GetHuman-jayzz indicated the issue is not fixed yet.
Jun 11th, 2018 3:57pm
GetHuman-jayzz indicated the issue is not fixed yet.
Jun 11th, 2018 3:59pm