I was told by mobile to go to my candy crush account on my phone to save my game level...

GetHuman-brehones's customer service issue with King.com from December 2019

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The issue in GetHuman-brehones's own words
I was told by mobile to go to my candy crush account on my phone to save my game level *** so that I would not lose it when changing the data from my old phone to my new phone. After doing so I when back to play candy crush to see that it took me all the way back to level * in which I am very upset and I am very angry about this. For I have been playing for over * yrs to get to level ***.

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King.com

Customer service issue
Reported by GetHuman-brehones
Dec 29th, 2019 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 219 others
0 customers following this

Timeline

GetHuman-brehones started working on this issue
Dec 29th, 2019 10:29pm
GetHuman-brehones indicated the issue is not fixed yet.
Dec 30th, 2019 12:23pm

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