I have been charged and amount every month for the past year which I have not authorize...

GetHuman3699577's customer service issue with Kindle from October 2019

Help with my Kindle issue
First: share to improve GetHuman3699577's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3699577 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, Amount Charged, Serial number, and Order number
The issue in GetHuman3699577's own words
I have been charged and amount every month for the past year which I have not authorized. I have never used the service of Kindle and do not know when I subscribed. I think it is because I bought a tablet from Amazon and Kindle just tacked on. That is not fair. Audible did the same thing and that is being resolved. But I cannot speak with a representative because Kindle has some sort of robot communication which is not favorable for the client. I want Kindle to stop charging my visa card each month and request the refund of all money obtained from my credit card up to present. I have written this statement many times and just receive messages to write the whole story again. What is happening? Please call me or email me you have such information.

GetHuman3699577 did not yet indicate what Kindle should do to make this right.

How GetHuman3699577 fixed the problem

We are waiting for GetHuman3699577 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Kindle's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Kindle issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Kindle

Customer service issue
Reported by GetHuman3699577
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7736 others
0 customers following this

Timeline

GetHuman3699577 started working on this issue
Oct 15th, 2019 11:51pm
GetHuman3699577 indicated the issue is not fixed yet.
Oct 16th, 2019 9:57pm
GetHuman3699577 indicated the issue is not fixed yet.
Oct 16th, 2019 10:00pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies