My husband, Dennis who owns the Amazon Account, bought me a $** Gift Card yesterday.*He...

GetHuman-deavh's Download Trouble issue with Kindle from August 2019

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Top Tip from another customer
If you are experiencing any technical or service issues with iTunes then we suggest chatting with customer support. Click https://getsupport.apple.com/ then click “iTunes & Apple Music” then click “iTunes Store” and click “Connecting & Downloading”. Once the new page appears click “Downloads from iTunes Store incomplete or interrupted” you will be prompted to contact iTunes multiple ways. The best option from there is chatting which will have a time estimate on how long until you reach a live agent.
The issue in GetHuman-deavh's own words
My husband, Dennis who owns the Amazon Account, bought me a $** Gift Card yesterday.*He also gifted me with a Kindle Fire ** several months ago (*th gen.) *The gift card did provide the new balance.*However, I have experienced a frustrating Eight(*) hours trying to download Six(*) digital ebooks I purchased today.*None of my usual “work arounds” eg. mymd, triple checking that it is attempting to send books to the correct ** (This is my *rd)!*Btw, it keeps de-selecting the Kindle ** as the DEFAULT device, adding to the confusion.*What ELSE are my options, please?!?*Respectfully Yours,*Mrs. Dennis E. Hinton (Annemarie)**** Creekside Trail, Argyle TX *****-*****(CST) Dennis will be @ work until approximately **:** pm ***-***-**** my **is ***-***-**** BUT I AM DEAF. If I catch the call we’re in luck y’all!*Texting me works much better...

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Kindle

Download Trouble issue
Reported by GetHuman-deavh
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 6712 others
0 customers following this

Timeline

GetHuman-deavh started working on this issue
Aug 5th, 2019 10:41pm
GetHuman-deavh indicated the issue is not fixed yet.
Aug 6th, 2019 4:53pm

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