Pressed one click buy by accident. It would be so much easier and save alot of Customer...

GetHuman2918406's customer service issue with Kindle from May 2019

Help with my Kindle issue
The issue in GetHuman2918406's own words
Pressed one click buy by accident. It would be so much easier and save alot of Customer stress, time, anxiety and general dissatisfaction if you had a safegauard against this happening eg three clicks required to buy. Or avail yourself of this crazy old invention other businesses have called a telephone.

GetHuman2918406 did not yet indicate what Kindle should do to make this right.

How GetHuman2918406 fixed the problem
Someone read my messages here and reversed the payment for the book I accidently bought. I still think the *-Click should be modified to a *-Click system to make this problem less likely to happen. I mean how hard is it to press you finger down onto a screen, it's super easy. Are they really trying to save us the physical exertion required by a couple of presses of the finger. Hey I have pressed my finger down hundreds of times to write this and guess what - I still have my energy to go and eat my tea. Am I super human? Not really. I also think a Kindle phone number would be a great customer service. If the local corner store can have one I think one of the biggest online book realtors in the world could inulge in this investment. Thanks Get Human, I didn't have the priviledge of speaking to a real human (remember the days when that was standard service) but my problem is solved.
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Kindle

Customer service issue
Reported by GetHuman2918406
May 14th, 2019 - 2 years ago
Fixed
GetHuman2918406 shared how to fix
Seen by 5 customers so far
Similar issue to 5354 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Serial number
Order number

Timeline

GetHuman2918406 started working on this issue
May 14th, 2019 8:09am
GetHuman2918406 indicated the issue is not fixed yet.
May 15th, 2019 11:11am
GetHuman2918406 confirmed the issue is fixed. Hooray!
May 17th, 2019 10:03am