Downloaded the Kindle App. I have done so on * previous phones. I have also had a Kindl...

GetHuman2636511's customer service issue with Kindle from March 2019

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Help with my Kindle issue
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The issue in GetHuman2636511's own words
Downloaded the Kindle App. I have done so on * previous phones. I have also had a Kindle Reader back in early ****.*Purchased a new phone last week & downloaded the Kindle App again. Not able to retrieve previously purchased books. Specifically, the book Titled * (The Harlem Renaissance) by author (Kareem Abdul Jabbar) won't download stating that, I've reached the Author's exceeded limit. I need guidance on how to retrieve my previously purchased books as well as, how to remove (The Harlem Renaissance) book from my other devices, so I can download it on this device.
GetHuman2636511 did not yet indicate what Kindle should do to make this right.
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Customer service issue
Reported by GetHuman2636511
Mar 29th, 2019 - 6 mons ago
I have an issue with Kindle too
Not resolved
Seen by 5 customers so far
Similar issue to 4388 others
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GetHuman2636511 started working on this issue
Mar 29th 11:41pm